At cm8asia, your privacy is more than a legal obligation — it is a core part of our commitment to every member. This policy transparently explains how we collect, use, store, and protect your personal information at all times.
Six core principles that guide every decision we make in handling members' personal data.
Cm8asia only collects data that is genuinely necessary for platform operations. We do not request excessive or irrelevant information from members. Our "data minimisation" principle ensures that your data footprint on our platform remains controlled at all times.
All data transmitted between your device and cm8asia servers is protected with 256-bit SSL encryption. Sensitive data such as financial information and KYC documents is stored in encrypted form and cannot be accessed by unauthorized parties.
Access to member personal data within the cm8asia system is restricted to staff with a legitimate operational need only. All access is logged and audited on a regular basis. No cm8asia staff member may access your data without a valid operational reason.
You have the right to access, correct, delete, or transfer your personal data at any time. cm8asia has clear procedures in place to handle every member privacy rights request within a reasonable timeframe.
Your personal data is not stored indefinitely. cm8asia maintains a clear data retention policy — data is only kept for as long as it is needed for operational or legal compliance purposes. After that period, data is securely disposed of.
Cm8asia is committed to full transparency in all matters relating to data management. Any changes to this Privacy Policy will be communicated to members with adequate notice before the changes take effect.
Cm8asia, operating under the domain cm8asia.win, takes seriously our responsibility to protect the privacy and data security of every member and platform user. This Privacy Policy is designed to give you a clear and complete understanding of how we handle your information.
We understand that your trust in cm8asia depends largely on the confidence that your personal data is handled responsibly. That is why we choose to be fully transparent – not merely to meet legal requirements, but because we believe you deserve to know.
This policy applies to all information we collect through the cm8asia.win website, the cm8asia mobile app, our customer support services, and all our official communication channels. If you do not agree with any part of this policy, please stop using our platform.
Cm8asia collects two main categories of data – information you provide directly and information collected automatically when you use the platform:
A. Information You Provide Directly
| Data Type | Example | Collection Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Identity Verification (KYC) and Legal Compliance |
| Contact Information | Email address, phone number | Account communications and customer support |
| Financial Information | Bank account number, bank name, e-wallet | Deposit and withdrawal processing |
| KYC Documents | IC copy, bank statements, utility bills | Identity verification and anti-money laundering compliance |
B. Information Collected Automatically
Cm8asia uses your personal data solely for the following purposes:
Cm8asia processes your personal data on the following valid legal bases:
Cm8asia does not sell your personal data to any third party for marketing purposes. However, in the course of platform operations, we may need to share data with certain parties under limited and controlled circumstances:
In all data sharing situations, cm8asia ensures that only the minimum necessary information is shared and that recipients are bound by equivalent data protection obligations.
Cm8asia stores member personal data in secure data centres with layered security infrastructure. The following are the security measures we have in place:
Regarding retention periods, cm8asia retains active member personal data for as long as the account remains active. For closed accounts, core data is retained for the period required by law (typically 5 to 7 years) before being securely disposed of. Data that is no longer required is disposed of using methods that ensure it cannot be recovered.
Cm8asia uses cookies and similar tracking technologies to enhance the user experience and collect analytics data. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the cm8asia platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
Cm8asia is a platform restricted to individuals aged 18 and above only. We do not knowingly collect personal data from minors. If we discover that a child's data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.
Parents or guardians who suspect their child has registered on cm8asia are welcome to contact our support team. We will handle such cases with the highest priority and complete confidentiality.
As a cm8asia member, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide a personal data report within 14 business days of receiving your request.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Updates can be made through your account settings or by contacting customer support.
You may request the deletion of your personal data under certain circumstances, subject to legal record-keeping requirements. Requests will be assessed and processed within 30 days.
Under certain circumstances, you may request that we restrict the processing of your personal data while a particular issue or complaint is being resolved.
You have the right to receive your personal data in a machine-readable format and to transfer it to another service provider should you choose to do so.
You may object to the processing of your personal data for specific purposes such as direct marketing. Objections relating to marketing will be actioned immediately, while other cases will be assessed accordingly.
To exercise any of the above rights, contact the cm8asia privacy team through customer support. We will verify your identity before processing your request to ensure the security of your data.
In the course of cm8asia platform operations, member personal data may be processed or stored on servers located outside Malaysia. This occurs primarily when we use cloud infrastructure providers or international technology partners.
When data is transferred outside Malaysia, cm8asia ensures that equivalent protection measures are in place, including the use of recognised standard contractual clauses, data protection agreements with service providers, and compliance with recognised international data protection standards.
Cm8asia reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes to this policy will be communicated to members via:
Continued use of the cm8asia platform after any policy changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or cm8asia's management of your personal data, we welcome you to reach us through the following channels:
Our privacy team will endeavour to respond to all Privacy Policy enquiries within 3 business days. For more complex privacy rights requests, we will provide a realistic estimated resolution timeline.
Join the cm8asia member community where safety and trust come first. Register today and enjoy a gaming experience protected by the highest data security standards.